Vacant Post – Chief Corporate Services Officer (Five (5) Year fixed term contract position)

Download Detailed Job Specification Chief Corporate Services Officer – September 2024 (pdf)

Limpopo Tourism Agency (LTA) is a schedule 3c parastatal mandated in terms of Limpopo Tourism Act of 2009 to amongst other things promote and offer a sustainable and diverse tourism experience through strategic marketing (destination marketing), support and facilitate tourism development programmes, collaborations with stakeholders and sector transformation. LTA as an environment that encourages innovation, creativity and self-management, has the following challenging position at their Head Office in Polokwane. Limpopo Tourism Agency is an equal opportunity employer committed to the achievement and maintenance of diversity as well as employment equity. WOMEN and PEOPLE WITH DISABILITIES are encouraged to apply.

Post : Chief Corporate Services Officer(Five (5) Year contract position)

Ref No. : 001/24

Salary : R1 552 207 (Total cost to Company Salary including benefits: Not Negotiable)

Reporting : The Position reports to the Chief Executive Officer

ESSENTIAL REQUIREMENTS OF THE POST

Qualification

Degree in Human Resources, or Business Management, or related field.

Work Experience

• 6 years of progressive management working experience
• Knowledge of leadership and management principles at executive level for public entities
• Knowledge of all national and provincial legislation applicable to public entities including: employment standards, etc.
• Knowledge of challenges and opportunities relating to public entities
• Knowledge of human resources management
• Knowledge of financial management
• Knowledge of project management

Skills and competencies

• Adaptability: Demonstrate willingness to be flexible, versatile and tolerant in a changing work environment while maintaining effectiveness and efficiency.
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the Agency.
• Communicate Effectively: Speak, listen and write in clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve operations of the Division and to create new opportunities.
• Focus on Client Needs: Anticipate, understand, and respond to needs of clients to meet or exceed their expectations within the Agency parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance effectiveness.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear, timely decisions in the best interests of the Division.
• Organise: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
• Plan: Determine strategies to move the Division forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations, identify causes, gather and process information, generate solutions, make recommendations, resolve the problem.

Think Strategically: Assesses options and actions based on trends and conditions in the environment, and the vision and values of the Agency.

JOB PURPOSE

To lead and manage the corporate service functions as per the strategic direction set by the Board

DUTIES OF THE POST

Leadership:

• Participate with the CEO in developing a vision and strategic plan to guide the Division
• Identify, assess, and inform the CEO of internal and external issues that affect the Division
• Act as a professional advisor to the CEO on all aspects of the Division’s activities
• Foster effective team work between the CEO and the CCSO and between the CCSO and staff
• In addition to the CEO, act as a spokesperson for the Division
• Conduct official correspondence on behalf of the CEO as appropriate and jointly with the CEO when appropriate

In order to ensure that appropriate leadership is provided to the Division to carry out its business

Operational Planning and Management:

• Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the Division
• Ensure that the operation of the Division meets the expectations of its clients, Board and Shareholder
• Oversee the efficient and effective day-to-day operations of the Division
• Draft policies for the approval of the Board and prepare procedures to implement the Divisional policies; review existing policies on an annual basis and recommend changes to the Board as appropriate
• Ensure that personnel and client files are securely stored and privacy / confidentiality is maintained
• Provide technical support to the CEO and Board by preparing Division-specific meeting agenda and supporting materials

In order to ensure the planning and day to day operational management of the Division

Programme planning and management:

• Oversee the planning, implementation and evaluation of the Division’s programmes and services
• Ensure that the programmes and services offered by the Division contribute to the Agency’s mission and reflect the priorities of the Board
• Monitor the day-to-day delivery of the programmes and services of the Division to maintain or improve quality
• Oversee the planning, implementation, execution and evaluation of special projects

In order to ensure the overseeing of programmes and projects, and management of implementation

Human resources planning and management:

• Determine staffing requirements for Division and entire Agency, and for programme delivery
• Oversee the implementation of the human resources policies, procedures and practices including the development of job description for all staff
• Establish a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations
• Recruit, interview and select staff that have the right technical and personal abilities to help further the Division’s and Agency’s objectives
• Ensure that all staff receives an orientation to the Agency and that appropriate training is provided
• Implement a performance management process for all staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review
• Coach and mentor staff as appropriate to improve performance
• Discipline staff when necessary using appropriate techniques; release staff when necessary using appropriate and legally defensible procedures

In order to ensure appropriate planning and management of human resources

Financial planning and management:

• Work with staff, CFO, CEO and the Board to prepare a comprehensive budget to secure adequate funding for the operation of the Division
• Approve expenditures within the authority delegated by the Board or CEO
• Ensure that sound bookkeeping and accounting procedures are followed
• Administer the funds of the Division according to the approved budget and monitor the monthly cash flow of the Division
• Provide the CEO and Board with comprehensive, regular reports on the programme expenditures of the Division
• Ensure that the Division complies with all public financial legislation

In order to ensure proper planning and financial management for the Division

Legal services:

• Oversee provision of legal advice and opinions
• Oversee management of litigation services for the Agency
• Oversee the drafting of service level agreements and other contracts
• Oversee the making of inputs into legislation affecting the work of the Agency

In order to ensure the provision of quality legal services to the Agency

Information and communication technology:

• Oversee the provision of ICT networks and information security services
• Oversee the activities ensuring systems administration
• Oversee activities ensuring the provision and maintenance of ICT hardware, software and applications critical to the business of the Agency

In order to ensure the provision of ICT services to the Agency

Support services:

• Oversee the provision of records management services
• Oversee the provision of driver-messenger services
• Oversee the provision of reprographic services
• Oversee the provision of facilities management services

In order to ensure provision of support services to the Agency

Risk management:

• Identify and evaluate the risks to the Division’s people (clients, staff, management), property, finances, goodwill, and image and implement measures to control risks
• Ensure that the Agency carries appropriate and adequate insurance coverage for people and assets
• Ensure that the Board and staff understand the terms, conditions and limitations of the insurance coverage